Please use our dealer finder to look for certified dealers.
© Only buy from dealers in whom you have confidence.
This is not just in the interest of our customers, who rely on the top quality and service they expect from Sennheiser – it also protects our company, our brand, our workers and their jobs. The materials used, the durability and the sound properties of the copy are very much inferior to Sennheiser standards. For the most part, counterfeit Sennheiser products are offered for sale at internet auctions or on specially created webpages.
1800 22 3632 Digital workflows for flawless daily business. Sennheiser is working actively to combat brand and product counterfeiters.
For example, the product may come with non-matching accessories or with none at all, there may be no German instruction manual or the plugs may be incompatible with standard fittings in the country of purchase. In order to protect you against brand imitations, here are a few practical tips which we hope you may find useful: When purchasing Sennheiser equipment, we would advise you as a matter of urgency always to go through an authorised dealer from the Sennheiser network. © 2020 Sennheiser electronic GmbH & Co. KG | USA, Sennheiser Product Information / Downloads. In case you have serious doubts about the authenticity of your purchased Sennheiser product, please contact us through one of our Contact Centers. One aim of this is to strengthen awareness of the value of original technology on the international markets. Brand and product piracy is a problem that demands to be taken seriously.
In Sennheiser’s eyes, protecting its customers against counterfeits is a serious concern. Feel free to contact us!
Setting up a Sennheiser product is simple. Learn how in our how-to videos.
Software and firmware, instruction manuals, EU Declarations of Conformity, data sheets and more. You can keep up with the latest developments by viewing these trendsetting media reports, to be found in our press section. The purchase of counterfeit products can involve various risks and disadvantages. Feel free to contact us!
If you suspect a counterfeit or think an online sales channel may be unauthorised, we would advise caution and recommend that before purchasing you find out all you can about the identity of the dealer, the origin of the product and the terms of delivery. Online dealers who offer products without any instruction manual or the like may be viewed as suspect. We are working actively to live up to the quality standards we set for ourselves, and to give our customers the Sennheiser quality to which they are accustomed. For free and easy to use. The dealers rarely offer any guarantee, so there is no recourse for the disillusioned customer. For free and easy to use. Find the suitable Sennheiser Headset for your phone. Update your credit card information when your preorder authorization failed. Counterfeits are immensely detrimental to the market and to the competitiveness of our industry and our company. If you have nonetheless been unlucky enough to acquire a counterfeit, you should ask the vendor to reimburse the purchase price. How do I check the authenticity of my product?
Further down this page you can find a list of dealers on our authorised Sennheiser network. © 2020 Sennheiser electronic GmbH & Co. KG | India. This is why we are doing all we can to protect you from counterfeits.
Counterfeit brand products do not just exasperate customers – they also damage the Sennheiser brand and the industry as a whole, and result in the loss of jobs. Cheap or damaged packaging, bizarre labelling or incorrect spelling are further indicators of product piracy. The purpose of the processing is the sending of e-mails by Sennheiser to the e-mail address I have provided in order to receive information about products, services, software updates, news, current offers, campaigns, events, competitions as well as for statistical surveys. In case you have serious doubts about the authenticity of your purchased Sennheiser product, please contact us through one of our contact centers.
We are working actively to live up to the quality standards we set for ourselves, and to give our customers the Sennheiser quality to which they are accustomed. Brand protection means customer protection. Granted I did buy these when they were two weeks old on display so he gave me all the packaging he still had which was the hard box and the outer cardboard. If you acquire a counterfeit product online, you may find there is no recourse – as likely as not, because the brand pirates have already deleted the page where you found it.
Sennheiser protects its products with specific security labels. Digitize your AV management workflow. In conjunction with government authorities, we also organise investigations against suspect commercial outlets and production sites. When purchasing Sennheiser products, you will be playing safe by obtaining your product from a dealer listed on the authorised Sennheiser dealer network, or from a professional dealer of established credentials.
Read more... You already own a Sennheiser product and are looking for manuals, software and more? Use the fields below to search for your order and do the following: Product Information 1-(877)-736-6434 Additional questions? With the beginning of 2018 these security labels have undergone an update matching Sennheiser’s recent Corporate Design.
Digital workflows for flawless daily business. For the most part, counterfeit Sennheiser products are offered for sale at internet auctions or on specially created webpages.
Sennheiser is a member of APM – Aktionskreis gegen Produkt- und Markenpiraterie e.V.
Naturally we offer no guarantees or service in connection with product imitations, nor do they come under statutory warranty.
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